Rug Cleaners Sunshine Coast – Privacy Policy

Rug Cleaners Sunshine Coast respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

When you contact us, request a quote, make a booking or use our website, we may collect information including your:

• Name 
• Telephone number 
• Email address 
• Suburb, postcode or service address 
• Details about your rugs and the services you require 
• Photographs or other information you voluntarily provide 
• Details relating to enquiries, quotations, bookings and services we provide 

Our website may also collect standard technical information such as browser type, device information, IP address and website usage information.

How We Use Your Information

We may use your information to:

• Respond to enquiries and provide quotations 
• Arrange rug collection, delivery and other services 
• Communicate with you about your booking or service 
• Maintain customer and business records 
• Improve our website, services and customer experience 
• Meet legal, accounting and administrative requirements 

Information may be provided to service providers where reasonably necessary to operate our business, website, communications or booking systems.

Website Forms

Information submitted through our website forms is used to respond to your enquiry or provide the service requested.

Please do not submit confidential or sensitive information through a website form unless it is necessary for us to assist you.

Cookies and Website Analytics

Our website may use cookies and analytics services to understand how visitors use the site and to help improve its performance.

You can control or disable cookies through your browser settings.

Protecting Your Information

We take reasonable precautions to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Access or Correction

If you would like to access or correct personal information we hold about you, please contact Rug Cleaners Sunshine Coast.

Contact

For privacy enquiries, please contact:

Rug Cleaners Sunshine Coast
Sunshine Coast, Queensland
Phone: 1800 655 949
Email: hello@rugcleanerssunshinecoast.com.au